1. Pricing.
Telecom brokers will find you the best pricing. They can utilize tools to tell you what carriers have fiber in your area. They can tell you what you should be paying—likely you are over paying for your services. They can create comparisons among different carriers to bring you the most cost-effective solution.
2. Custom Solutions. When it comes to telecom, you do not want to try to fit a square peg in a round hole, you want a custom key. It may seem easier to stick with an existing solution, but in the long run, it is easier to have a solution that you fully understand, meets all your needs, and you feel comfortable managing. Do you want to be cloud based or have an on-premise solution? What applications need to be integrated? What compliance do you have? There are many options and a telecom broker can present and filter through them all to help determine what works best for you and your company.
3. Experience and References. Because telecom brokers work with a variety of products and carriers, not just one, they know the pros and pitfalls of each carrier and product. They can make a trustworthy recommendation and provide references. Furthermore, they can tell you what works for similar companies in your industry and what does not.
4. Free Up Internal Resources- Recently POINTBROKER.COM helped an 80 location multi-site customer peel off their MPLS network. Many of these locations were in very rural areas. By working with POINTBROKER.COM, a telecom broker, POINTBROKER.COM did all the research for the customer to efficiently and quickly provide the customer with best options and pricing at each site. This helps IT to not feel stuck while working on a project. They can continue to work and fulfill company needs. Another aspect of a large project is porting. If one number is wrong, an entire port will be canceled. Telecom agents are experts at this process and making sure ports are done right the first time. Most successful telecom agents have team members dedicated to porting—when vetting out a broker ask them how they handle the porting process.
5. They do not disappear after a sale is made. Telecom brokers want to keep their customers, it is how they get paid. So, when problems occur telecom brokers do not go away. Think of them as an additional member of your team that can make your life easier. Often, they know shortcuts to help navigate through problems or they know what precautions to take to avoid them in the first place.
6. Telecom brokers are free to the customer. Telecom brokers are paid by the carrier. The brokers are paid in leu of a direct salesperson. It is a win-win-win situation because the carrier is being brought business, the broker is compensated by the carrier, and the customer receives free guidance and a solid solution.
Contact POINTBROKER.COM today, EP@POINTBROKER.COM.com, to discuss how you help your company utilizing a telecom broker.